Thank you for visiting the iTrend store. Our website respects your privacy, and one of our primary responsibilities is to protect your personal data. To learn more, please read the following privacy policy:
This privacy policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with the manner specified in the privacy policy. We collect information when necessary or if it is directly relevant to our dealings with you. We will retain your data in accordance with the law or for use for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit to the site and is not revealed unless you have an electronic account on the site that you access using your username and password.
1. Data We Collect:
We may need to collect your information if you wish to place an order for a product from our website. We collect, store, and process your data necessary to complete your purchase from our site to secure any potential claims that may arise later and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile number, fax number, payment details, payment card details, or bank account details.
We use the information you provide to enable us to process your requests and to provide you with the services and information offered on our website that you request. Additionally, we will use the information you provide to manage your account with us, verify financial transactions you make online, audit data downloads from the site, identify site visitors, develop website page designs and/or contents, and customize them for users. We conduct numerous demographic research and send useful or requested information to the user, for example, information about products and services, provided you do not object to being contacted about this. Communication is done via email to provide you with some details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt out at any time.
We may pass your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery agent or supplier).
Our online financial transactions are managed by our international network agent. You must provide accurate and non-misleading information to the agent or the site, and you should update it regularly and inform us of any changes.
We may be able to store details related to your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit soon. You can also manage your address details, bank details, and any newsletter you may have subscribed to. You should also commit to maintaining complete confidentiality when accessing your personal data and not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless such misuse is due to our error.
Other Uses of Your Personal Information
We may use your personal information in opinion polls and marketing research, based on your desire, for statistical purposes while ensuring its complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party. Your email address is disclosed only if you wish to participate in competitions. We keep survey responses in a completely separate place from your private email.
We may send information about us, the site, our other sites, our products, sales, offers, newsletters, and other matters related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven working days (excluding Fridays, Saturdays, and national holidays throughout the Kingdom of Saudi Arabia) from receiving your notification. We will contact you to inquire about the information if it is unclear.
We may use some data, while fully maintaining privacy and confidentiality on the site, for other purposes including verifying user locations and tracking their visits to the site or links in the email when they subscribe to receive it, and to provide that anonymous data, which does not allow identifying your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to identifying your personality (as it is not personally identifiable).
Competitions
Regarding any competition, we use the data to notify winners and to announce our offers. You can find more details about the terms of participation in each competition separately.
Other Parties and Website Links
We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions related to the terms of the privacy policy. For example, we may use a third party to help us deliver products to you, receive payments from you, use them for statistics and marketing research, or assist the customer service team. We may need to exchange information with a third party for fraud protection and credit risk reduction. In the event that our company or part of it is sold, we may need to transfer our databases that include your personal information. Except as provided in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless necessary for the purposes set out in this privacy policy, or if required by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, as well as we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.
2. Cookies
Accepting cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the "cart" functions on the site and request any item without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect the IP address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping cart without the need to re-enter your email address) and not to obtain other information about you or use it (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to benefit from the full functionality of the site. By using this site, you agree that Google may process your data in the manner and for the purposes detailed above.
3. Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send all your credit card or debit card details when communicating with us electronically without encryption. We place physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures require us to sometimes ask you to prove your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.
4. Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.